Dessa avtalsvillkor finns inte översatta till svenska. Det är viktigt att du förstår innehållet i avtalsvillkoren. Om du inte förstår avtalsvillkoren, vänligen kontakta Singular innan du accepterar.

Ces termes et conditions ne sont pas traduits en français. Il est important que vous compreniez le contenu des termes du contrat. Si vous ne comprenez pas les termes de l'accord, veuillez contacter Singular avant d'accepter.

Diese Geschäftsbedingungen werden nicht ins Deutsche übersetzt. Es ist wichtig, dass Sie den Inhalt der Vertragsbedingungen verstehen. Wenn Sie die Bedingungen der Vereinbarung nicht verstehen, wenden Sie sich bitte vor der Annahme an Singular.

 

 

MEMBERSHIP TERMS 

 

1. General

The following terms and conditions (“Membership Terms”) are valid between you and Singular AB (Reg. No. 559226-1647) (“Singular”, “us”, “we”) and apply to your subscription to the services of Singular Society (“the Service”).

By becoming a member, you confirm that you have read the Membership Terms and that you accept to be bound by them. Before you accept the Membership Terms you shall also read and understand our Privacy Policy [LINK].

Singular reserves the right to revise the Membership Terms at any time. The date of the latest update is found in the final section of the Membership Terms.

2. Membership

As a member of Singular Society, you will get exclusive access to purchase responsibly made clothes, accessories and products for your home of the highest quality and design from some of the world’s best manufacturers at the price they cost to make. You will also receive regular information updates regarding products, services and general information from Singular.

To become a member, you must be at least 20 years of age and be a resident within the EU or Norway.

Your membership is personal, non-transferable and subject to these Membership Terms. Singular apply a limit of one membership per person. You may only purchase products via the Service for your own household.

3. Membership plans

Singular Society offers two yearly memberships, Base and Plus, billed monthly. The memberships allows you to buy an unlimited amount of products, but offer different service levels [LINK]. You are able to upgrade and downgrade between Base and Plus through your profile. The membership have a tie-in period of 12 months, during which you cannot terminate the membership. 

Base: SEK 95, NOK 105 or €9,5 per month. Total amount: SEK 1,140, NOK 1,260 or €114.
Plus: SEK 145, NOK 175 or €14,5 per month. Total amount: SEK 1,740, NOK 2,100 or €174.

4. Payment

We use Shopify’s payment services. For more information, please see Shopify’s Payment Terms [LINK].

We accept the following payment methods when purchasing a membership:

• Credit Cards (Visa, Mastercard, American Express, Maestro and Union Pay)
• PayPal
  
• Digital Wallets (Apple Pay, Google Pay, Shop Pay)

Singular is not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.

You will be charged the cost for the subscription on a monthly basis. The first payment will be made on the day you sign up for the Service. The second payment will be made on the same date the following month. 

Please note that additional fees may be applicable for certain payment methods. If that is the case, the additional fees will be shown in connection with your subscription details, prior to your purchase.

5. Availability and use of the service

Once you have paid for your membership you will be given immediate access to the Service.

You place your orders via our website www.singular-society.com. You may submit your order at any time.

Should you have any problems submitting an order on our website, or should you have any questions regarding the Service, please contact us at hello@singular-society.com. Our member support is open between 09.00 – 18.00 CET Monday to Friday. We will always do our best to answer any questions as quick and accurate as possible.

6. Credits, Discounts and Vouchers

Credits
If you have received credits, you can redeem them directly at checkout to receive a discount on your order. Your credits are valid for 180 days, and the expiration date is visible on your profile. If returning a product purchased with credits, the credits will not be refunded.

Discount codes & vouchers
Any discount code or voucher applied to the order will be distributed proportionally across all items. The discounted portion linked to the returned product will be deducted from the refund amount, meaning you will not receive a full refund for the returned product.

7. Term and termination

Singular Society membership plan run for 12 months from the day you sign up for your membership. When the 12-month period has ended, your membership will be automatically renewed with 1 month notice. 

You have the option to terminate your membership within 14 days from the day that you signed up for membership on the condition that you have not made any purchases or that you return any purchased products in the same condition in which it was received. You may give us a notice of your wish not to renew your membership at any time during the 12-month period.

If you have completed all 12 charges, your are able to cancel your membership through your profile. The deactivation date of your membership will be visible on your profile. You will receive a cancellation confirmation email on the day your membership deactivates. 

If you have any questions regarding renewals or termination, please contact us at hello@singular-society.com. 

8. Right of withdrawal exchanges and other rights

Withdrawal

Your purchase of the Service does not grant you the right of withdrawal in accordance with Swedish Consumer Law. This is because the Service will immediately be fulfilled when you are given access to purchasing products in accordance with your membership.

However, we offer our members the option to withdraw the purchase of the Service by submitting or sending notice thereof to Singular within 14 days from the date you signed up for the Service. Please note that you must return any purchased products in the same condition in which it was received, in order to exercise your right to withdrawal. 

Please see Section 8 regarding Singular’s rights to suspend, restrict or terminate members suspected of being in breach with these Membership Terms.

The notice may be sent in different ways. You can send us an e-mail or use the standard form that can be found at Konsumentverket’s Website [LINK]. Please send the notification to our address Mäster Samuelsgatan 46 A, 106 38 Stockholm or e-mail it to hello@singular-society.com.

Please note that you do not need to use the special forms but may send us a letter or an e-mail to the above-referenced mailing and e-mail addresses including information that you will withdraw your subscription of the Service. If you send us an e-mail we will send you a confirmation upon receiving your notice. Please always refer to the e-mail address used for your account in your communication with us. You may wish to keep a copy of your cancellation notification for your own records.

If you have any questions regarding your option to withdraw the purchase of the Service, please contact us at hello@singular-society.com or visit www.hallåkonsument.se.

Refund relating to the right of withdrawal

If you choose to withdraw your purchase of the Service in accordance with the terms set forth in this section 7, Singular will issue a refund of the amount paid to Singular and cancel future charges for your membership. Singular will also issue a refund of any purchased products. Please note that Singular is not responsible for reimbursing you the cost for return shipping of any purchased products.

Singular will pay the refund within 14 days of the date on which we have received your notice of withdrawal, granted that we have received any purchased products, or evidence that you have sent the purchased products to us. The refund is made using the same payment method you used at the purchase if you do not explicitly accept another method. You will never be charged extra if another payment method is used. 

9. Refusal, suspension or termination of membership

We may, at our own discretion, immediately restrict, suspend or terminate your membership and access to the Service if we consider you in breach of these Membership Terms, any other rules for the Service or applicable law. Singular preserves its right to review your member account in case of suspicion of abuse of the Service.

We reserve the right to refuse membership at our own discretion, for example due to your previous breaches of Membership Terms.

10. Provisions severability

If any part of these Membership Terms are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these Membership Terms; instead, the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these Membership Terms.

11. Governing law

These Membership Terms are governed by the laws of Sweden. Except where prohibited and without limitation to any statutory rights for consumers, all disputes pertaining to these Membership Terms will be exclusively referred to the district court of Stockholm, as the court of first instance.

12. Company information

Singular AB, reg.nr 559226-1647

Company address: Mäster Samuelsgatan 46 A, 106 38 Stockholm
E-mail: hello@singular-society.com

13. Version of Membership Terms

The latest update of the Membership Terms of Singular Society was made in November 2025.

 

 

 

TERMS AND CONDITIONS

1. General

The following terms and conditions (“Terms and Conditions”) are valid between you and Singular AB (Reg. No. 559226-1647) (“Singular”, “us”, “we”) and apply to all use of and orders placed on Singular’s website www.singular-society.com (“Website”).

By using the Website and/or placing an order on the Website you confirm that you have read the Terms and Conditions and that you accept to be bound by them. Before you accept the Terms and Conditions you shall also read and understand our Privacy Policy [LINK].

Orders may only be placed by individuals that are 20 years or older. Please note that we presently only deliver our products within the EU and Norway. 

Singular reserves the right to revise the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions. Please note that the Terms and Conditions valid for your order is always the Terms and Conditions that you have read and accepted before you have placed your order and not a later version. You should keep a copy of these Terms and Conditions for future reference. 

Singular preserves its right to stop selling a product. 

The language of the Terms and Conditions is English. 

2. Placing an order

Please make sure that you read and understand the Terms and Conditions before you place an order.

Before you place your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors. Please note that products in your shopping bag are not reserved and may be purchased by other customers until you place your order. 

If prolonged inactivity causes your connection to the Website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag.

3. Order confirmation 

After submitting your order, Singular will send you an automatic order confirmation via e-mail to confirm that we have received your order and that we will start to control the availability of the order. Please note that the order confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order. For more information, please see section 4. 

4. Acceptance and shipping confirmation

Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose to not accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order.

Please note that Singular does not guarantee that all products presented on the Website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by e-mail. 

If we already have received payment for the order we will refund the amount to you should we for any reason not accept your order. 

5. Colors

Singular’s goal is to describe the products at the Website as correctly as possible. However, please note that due to the color settings of your device, the colors of the products shown in the pictures on the Website can differ somewhat from their actual colors. Singular cannot be held responsible for any such discrepancy. 

6. Prices

The prices and shipping costs shown on the Website include VAT.

The prices and shipping costs shown on the Website may vary from time to time and Singular is not bound by the price until Singular has accepted the order by sending the shipping confirmation to you. The prices may also vary between the physical store and the Website. 

If you have placed an order and the price has changed before we have accepted your order (by sending you the shipping confirmation), we will notify you by e-mail about the price change and give you the option to place a new order with the new price or cancel the old order. If we are unable to contact you, your order will be cancelled. Singular always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will repay the amount to you. 

Please also note that Singular may cancel the order even if it has been accepted by Singular under the condition that you realized or should have realized that the price information was incorrect. 

Please note that the shipping costs are not included in the prices of the goods. The shipping costs are shown in connection with the shipping methods at the checkout stage, and below in Section 8. 

Taxes & Duties (Norway)

All taxes and duties are excluded in the final price. Your order may therefore be subject to local taxes and import duties. Singular is unable to calculate the exact amount in duties and taxes for your order, as these charges are imposed directly by the destination country and vary between countries. Singular does not cover any taxes, duties or related charges. Taxes and duties on refused or unclaimed packages are not covered by Singular. Please contact your local custom authorities for more information. 

7. Payments

We use Shopify’s payment services. For more information, please see Shopify’s Payment Terms [LINK]. 

We accept the following payment methods: 

• Credit Cards (Visa, Mastercard, American Express, Maestro and Union Pay)
• Swish, PayPal, iDEAL, Bancontact
• Klarna (Pay now, Pay later and Slice it)
• Digital Wallets (Apple Pay, Google Pay, Shop Pay)
  

When you pay with a credit card the purchase amount is reserved prior to Singular’s acceptance of the order. The purchase amount is debited once Singular has accepted your order by sending you the shipping confirmation.  

Please note that we are unable to cancel an order once the order has been sent to our warehouse. If you wish to cancel an order we kindly ask you to return the order in accordance with Section 9.

Please note, we are not responsible for additional charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order. 

8. Delivery

Shipping methods

We ship within the EU and Norway from our warehouse in Stockholm, Sweden. We offer different shipping methods to meet your needs. Please see all shipping alternatives, estimated delivery time and costs below.

Your order will be shipped within an estimated time of 24 hours from the time you receive your shipping confirmation on business days (not including public holidays).

EU

Shipping methods	Cost	Days
SE: Pickup in Store*	Free	2-4
SE: Budbee**	55 kr (€5,5)	2-4
SE: Postnord Service Point	49 kr (€4,9)	2-4
SE: DHL Service Point	70 kr (€7)	2-4
DK & FI: Budbee*	65 kr (€6,5)	2-5
DE & DK: Postnord Service Point	90 kr (€9)	2-5
EU: DHL Standard	95 kr (€9,5)	3-5
EU: UPS Standard	120 kr (€12)	3-5
EU: DHL Express	300 kr (€30)	1-2
EU: UPS Express	440 kr (€44)	1-2

* Pickup your order for free with personal ID in our store at Regeringsgatan 48, Mood Galleria, Stockholm. 

** Budbee Home Delivery deliver to your door between 5 PM and 10 PM.

Outside EU (Norway)

Shipping methods	Cost	Days
NO: DHL Standard	160 NOK	3-5
NO: UPS Standard	135 NOK	3-5
NO: DHL Express	385 NOK	1-2
NO: UPS Express	490 NOK	1-2

 

Please note that we are unable to change the delivery address once the order is placed, that we cannot cancel an order once it has been sent to our warehouse, and that delivery to rural addresses may result in longer delivery times. 

The delivery times do not take into account possible delays caused by payment authorization and/or stock availability. If Singular fails to deliver within 30 days, you may have the right to cancel the purchase.  

Extended delivery time

Please note that some products are offered on a pre-order basis. These products may have an extended delivery time. These products must be delivered from our suppliers, resulting in an extended delivery time. If an extended delivery time is applicable for a product, this will be clearly stated on the product page and at checkout. 

9. Right of withdrawal, returns and other rights

Withdrawal

You are entitled to withdraw your purchase or exchange your product by submitting or sending notice thereof to Singular within 30 days of the date on which you have received the product. The notice may be sent in different ways. Preferably, you follow the instructions on our return form provided together with the delivery. You can also use the standard form that can be found at Konsumentverket’s Website [LINK]. Please send the notification to our address at Mäster Samuelsgatan 46 A, 106 38 Stockholm, Sweden or e-mail it to hello@singular-society.com. 

Please note that you do not need to use the special forms but may send us a letter or an e-mail to the above-referenced mailing and e-mail addresses including information that you will withdraw or exchange your purchase. If you send us an e-mail we will send you a confirmation upon receiving your notice. Please always refer to your order number in your communication with us. You may wish to keep a copy of your cancellation notification for your own records.

Refund relating to the right of withdrawal

If you choose to withdraw your purchase in accordance with the terms set forth in this section 9, Singular will issue a refund of the amount paid to Singular. 

Singular will pay the refund within 14 days of the date on which we have received your notice of withdrawal, under the condition that Singular has received the product(s) from you or if Singular has obtained proof that the products have been sent back to Singular. The refund is made using the same payment method you used at the purchase if you do not explicitly accept another method. You will never be charged extra if another payment method is used. 

Please note that Singular only issues a full refund if the product(s) are in the same conditions as at the time of delivery. If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function, you have an obligation to reimburse us. Thus, Singular then has the right to withhold such amount of the refund. 

To avoid a deduction, your item(s) must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. 

Exchanges

Purchased products are exchangeable into a different size and color in accordance with the terms set forth in this section 9. All exchanges are based on stock availability.

If you wish to exchange a product for a new product and/or size, you register your exchange in our return platform [LINK]. Once you have completed your exchange, you will receive an email with further instructions.

Taxes & Duties

Please note that any applicable customs duties and sales taxes are not included in the refund when returning your products.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as hygiene products, made-to-order (personalized ceramics and stationery, and clothing), food and beverage and underwear. Please get in touch with us if you have questions or concerns about your specific item at hello@singular-society.com. 

Returning the products

Upon your withdrawal or exchange of your purchase, please return the product(s) as soon as reasonably practicable and no later than 30 days after receiving the product(s). All return deliveries have a cost of 49 SEK, 55 NOK or 4.90 EUR that will be deducted from the total refunded amount. Returns in our store remain free of charge. Exchanges and returns can only be made in the same physical store where the purchase was made. Online purchases can only be returned in Mood Stockholm.

When returning please follow the steps below.

1. Scan the QR code on the return form sent together with your order, or register your return here
2. Select which item(s) you would like to return and choose the appropriate return reason
3. Choose whether you would like a refund or a gift card 
4. Once you have completed your return, you will get an email with further instructions.

All packages are sent to our warehouse: 
Singular c/o STOREX AB
Lillsjövägen 13
146 50 Jordbro
Sweden 

We prefer that products are returned through Singular’s return service to ensure they are protected and insured during transit. However, you may return the products by any secure transport.

10. Defective products 

If you receive defective products, please notify us immediately. According to the Consumer Act (2022:260) you are entitled to complain about defective products within three years. However, you must always notify Singular within a reasonable time after you have detected that the products are defective. If Singular considers the products to be defective, Singular will, depending on your preference, replace the defective products or make a full refund including shipping costs. In both cases you have to return the defective products. Please see more information about your legal consumer rights in the Consumer Act (2022:260) or by visiting www.hallåkonsument.se.

11. Singular’s quality guarantee

Singular acts in accordance with applicable consumer regulations. Please notify us as soon as possible after receiving defective products.

12. Copyright permission notice

Copyright in the documents provided in this Website (including, without limitation, the trademarks of Singular, logos, graphics, text, photos, designs, icons, images, data and software) are owned by or licensed to Singular and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Singular. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

13. Trademarks

Singular's trademarks include but are not limited to the Singular name and logo. Please note that your use of this Website does not grant you any rights to use our trademarks. 

14. Cookies

Cookies are used on the Website to improve your browsing experience. Cookies may for example identify your device, allowing the Website to recall your personal settings.

For more information regarding Singulars use of cookies, please see our Cookie Policy [LINK].

15. Resale Policy 

You may purchase products on the Website for personal use only and not for commercial use. By placing an order on the Website, you certify that you are purchasing products for your own personal use and not for resale and that you accept the Terms and Conditions. 

16. Information on the Website 

Singular cannot promise that the content of the Website is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Singular may, at any time, amend the content of the Website. Although Singular strives to display the correct texts, images and pricing on the Website and online shop, errors may occur.

Part of the services provided through the Website are provided by third party operators, such as certain payment service providers. In situations where Singular acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Singular cannot be held responsible for any damage caused from using the Website or, for that matter, not being able to use the Website. Singular cannot guarantee problem-free, uninterrupted, and secure access to the Website.

17. Links

The Website may contain links to other Websites beyond our reach. We cannot be held liable for content or privacy policies of such Websites.

18. Violation of rules

Singular reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the Website.

Individuals violating the restriction of password-protected areas of the Website may be subject to prosecution.

19. Singular’s responsibility

Singular’s liabilities to you are limited in each separate case to these Terms and Conditions unless otherwise is stipulated by law. In no case whatsoever will Singular assume any liability for indirect damages such as loss of profit or in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

Singular’s liabilities to you will never exceed your total purchase amount for each order, unless otherwise is stipulated by law. 

In case of force majeure, Singular’s obligations will be suspended. The contract between you and Singular can, in such cases, be partially or fully terminated by yourself or by Singular.

20. Provisions severability

If any part of these Terms and Conditions are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these Terms and Conditions; instead, the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these Terms and Conditions.

21. Governing Law 

These Terms and Conditions are governed by the laws of Sweden. Except where prohibited and without limitation to any statutory rights for consumers, all disputes pertaining to these Terms and Conditions will be exclusively referred to the district court of Stockholm, as the court of first instance. 

For Swedish customers, please note that you may also file possible claims against Singular before the National Board for Consumer Disputes (ARN):

Allmänna reklamationsnämnden (ARN), Box 174, 101 23 Stockholm, www.arn.se

For European customers, please note that you may also file possible claims against Singular by using the European Online Dispute Resolution (available in all EU-languages) at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=SV. 

When using the European Online Dispute Resolution, please refer to our e-mail: hello@singular-society.com 

22. Company information

Singular AB, reg.nr 559226-1647
Company address: Mäster Samuelsgatan 46 A, 106 38 Stockholm, Sweden
Store address: Regeringsgatan 48, Mood Galleria, Stockholm, Sweden
E-mail: hello@singular-society.com 

23. Version of the terms and conditions

The latest update of the Terms and Conditions of Singular was made in November 2025. 

 

PRIVACY POLICY

1. Introduction

Singular recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us. 

The purpose of this privacy policy is for you, as a member to learn how Singular handles your personal data and for you to be able to feel secure that the processing is being carried out in accordance with the General Data Protection Regulation and other applicable data protection law. The privacy policy also describes your rights vis-à-vis us and how you can enforce those rights. By subscribing to our membership services, you confirm that you have read and understood the content of this privacy policy.

This privacy policy is aimed towards you as a member belonging to one or more of the following categories.

• Account holders (if you have signed up for an account with Singular)
• Members (if you have subscribed to a membership with Singular)
• Newsletter subscribers (if you have signed up to receive our newsletter)
• Purchaser (if you have purchased any products from Singular)

2. Who is responsible for the processing of your personal data?

The Swedish company Singular AB, reg. no. 559226-1647 (“Singular” "We" "Us"), is the controller of your personal data. Singular’s selected suppliers and partners may process your personal data on Singular’s behalf and in accordance with Singular’s instructions as stated below and are thereby processors of your personal data.

You may contact Singular at any time, please find our contact details below.

Company address: Singular AB, Mäster Samuelsgatan 46 A, 106 38 Stockholm, Sweden
Store address: Regeringsgatan 48, Mood Galleria, Stockholm, Sweden
E-mail: privacy@singular-society.com

3. Categories of data processed, purpose and legal basis for processing

Set out below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data. Our processing of your personal data partly depends on whether you have subscribed for membership with us or not. The processing of our account holders’ personal data is described in section 3.1 below. The processing of our members’ personal data is described in section 3.2 below. The processing of personal data in relation to persons that subscribe to our newsletter is described in section 3.3 and in relation to website users’ in section 3.4.

3.1 Account Holders

When you create an account with Singular, we collect your e-mail address to create and administer your account. Furthermore, your gender, phone number, country of residence and date of birth may, at your discretion, be collected and stored to provide you with relevant information regarding our products. The legal basis for the processing of your data as an Account Holder is that it is necessary to fulfil a contractual obligation namely to enable Singular to provide and administer its services.

Your e-mail and phone number may also be processed for direct marketing purposes, namely to keep you informed of products, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to our existing customers.

3.2 Members

When you sign up to become a Member, Singular collects your name and e-mail address to create and administer your account. Furthermore, your gender, phone number and country of residence may, at your discretion, be collected and stored to make future purchases quicker and to provide you with relevant information regarding our products. Purchase history is stored to provide you with the possibility to review your purchases and returns and for us to send relevant information to you. Your IP address and purchase and web browsing behaviour is also collected and stored as well as what websites or search terms referred you to Singular’s website, and information about how you interact with the Site. This data is processed to be able to send you information and offers tailored to your interests. 

Your date of birth may, at your discretion, be collected so that Singular may verify that you are eligible for certain products offered to our Members.

The legal basis for the processing of your data as a Member is that it is necessary to fulfil a contractual obligation namely a service which includes (i) a subscription service that entitles you to receive all Singular’s product offers (ii) a smooth order placements process once you purchase a product online (iii) allowing you to access and review previous purchases and returns and (iv) access to relevant and personalized information regarding Singular’s products.

The legal basis for the processing of data regarding your date of birth is that it is necessary to fulfil Singular’s legal obligations relating to age restrictions for certain products.

When you purchase a product online your name, e-mail, phone number, shipping address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed so that Singular can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The e-mail and phone number are collected so that we can send an e-mail and/or a text message to you when the product(s) have arrived at your pick-up place. The legal basis for the processing is that it is necessary in order for Singular to fulfil its contractual obligations to deliver purchased products to you.

You purchase history is also stored so that Singular can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The legal basis for the processing is a balancing of interests where Singular’s legitimate interest is to facilitate the administration of returns, exchanges and complaints.

Information regarding returns is also stored for accounting purposes. This is based on Singular’s legal obligations.

If you choose to pay your subscription and/or product by credit card, you will provide your credit card information on our website to finalize your purchase. The legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the subscription and/or purchase agreement. We will retain your data for as long as necessary for this purpose.

Your e-mail and phone number may also be processed for direct marketing purposes, namely to keep you informed of products, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to our existing customers.

3.3 Newsletter subscribers

If you have subscribed to our newsletters, we will use your name and e-mail to send out the newsletter. Your IP-address will also be collected in order to send marketing based on geographic location, such as country or city. The legal basis for this processing is that it is necessary to fulfil a contractual obligation, namely providing the newsletter. The newsletter will be sent to you until you unsubscribe to the service.

3.4 Website users

If you visit our website www.singular-society.com (the “Website”) and consent to the placing of cookies, we may process your IP-address to locate from where in the world you are visiting from. The purpose of the processing is to gather data for statistical purposes and to enable security. The legal basis for the processing is a balance of interests where our legitimate interest is to improve our services using statistics over visitors of the Website and to facilitate the security of the Website and its visitors.

Please note that your IP-address does not directly identify you as an individual. However, by cross-referencing your IP-address with additional available information, your identity may be revealed. Singular will not seek to identify you as a Website User.

We may also process any information provided by you whilst visiting the Website, i.e. your contact information such as e-mail and phone number, for the purpose of marketing our services and products to you. The legal basis for the processing is a balance of interests where our legitimate interest is to advertise our services and products to potential customers.

3.5 Anonymized data

It can be noted that we may also use anonymized data for statistical purposes.

4. Does Singular share your information with others?

Singular does not sell or rent our customers’ personal data to any other entity.

Singular may share your data with selected suppliers and partners who perform functions on our behalf such as fulfilling and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to distribute e-mails, to send out our newsletter, to provide client communications and to manage our customer database. To the extent necessary, the personal data you provide to us may be processed by these third parties, solely on Singular’s behalf and in accordance with Singular’s instructions to the data processor. We do not authorize any of our suppliers and partners to make any other use of your personal data.

If Singular is subject to an actual or potential merger or acquisition or similar transaction, we may share your data with potential and actual buyer(s) and their financial and legal advisers, subject to such third parties undertaking appropriate confidentiality.

Singular may also disclose your personal data to a public authority where Singular is obligated to do so by law. In the event that all or part of Singular’s operations are sold, Singular may transfer your personal data to a potential purchaser of the business.

5. Transfer outside of the EU/EES

We may share your data with our selected suppliers and partners, who may process your data in countries both inside and outside of the EU/EES when performing functions on our behalf as set out in section 4 above.

Please note that countries outside of the EU/EEA may not provide an adequate level of protection for your personal data. Singular has however taken appropriate safeguards to ensure that the receiving parties of your data in countries outside of the EU/EEA shall provide an adequate protection of your data. Such safeguards may be that the receiving party has signed so called standard data protection clauses adopted by the EU Commission. Please contact us at privacy@singular-society.com if you want further information on what safeguards have been taken and if you want a copy of such safeguards.

6. How long do we keep your data?

6.1 General

Singular reserves the right to keep and process personal data for as long as necessary in relation to the purposes for which the data was collected as set out in this policy.

6.2 Account Holders

The personal data collected and processed for Account Holders as set out in section 3.1 will be saved and processed for as long as you are an Account Holder. After termination of your account, the data will be deleted within [3 months]. However, your e-mail will be saved for up to 12 months from termination of the account for direct marketing purposes, subject to your ongoing right to opt-out. Thereafter, it shall be deleted.

6.3 Members

The personal data collected and processed for Members as set out in section 3.1 will be saved and processed for as long as you are a member. After termination of the membership the data will be deleted within [3 months]. However, your e-mail will be saved for up to 12 months from termination of the membership for direct marketing purposes, subject to your ongoing right to opt-out. Thereafter it shall be deleted.

If you make a complaint Singular may save your data, also after termination of the membership, to the extent necessary to handle the complaint. Singular may also save the complaint information as such for the remaining period under which the customer is entitled to make a complaint in order to prevent a customer from filing two complaints and being compensated twice for the same defect.

The information regarding returns for accounting purposes shall be stored as long as legally required by applicable law.

6.4 Newsletter subscribers

The personal data collected and processed for persons subscribing to the newsletter, as set out in section 3.2 will be saved and processed for as long as you are subscribing to the newsletter. The information can be saved as long as you do not unsubscribe from the newsletter but no longer than three (3) years from the subscription date, unless you confirm that you want to keep receiving the newsletter.

7. Your data subject rights

In this section 7, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.

If you want to exercise your rights, please send us an e-mail to privacy@singular-society.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.

Right of access

You have the right to obtain confirmation of whether personal data concerning yourself is being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).

Right of rectification

You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.

Right of erasure

Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events.

• When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.
• When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
• When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
• When you have objected to our processing of your data for direct marketing purposes.
• When your personal data has been unlawfully processed.
• When the personal data must be erased for compliance with a legal obligation that applies to us.
• When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.

Right to objection - direct marketing

You have the right to object at any time to our processing of your personal data for direct marketing purposes. If you object to our processing of your personal data for direct marketing purposes, we will cease such processing of your data.

Data portability

If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.

Right to lodge a complaint with supervisory authority

Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.

8. How do I unsubscribe from Singular’s newsletters and e-mails?

If you no longer wish to receive our newsletters or other e-mails, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters and other e-mails. You may also contact us at privacy@singular-society.com.

9. Is it mandatory to provide personal data?

Certain personal data is required to provide in order for you to access certain services. For example, to enter a subscription with Singular. The provision of mandatory data is necessary for Singular to be able to fulfil our contractual obligation to you, for example processing your order, to fulfil our legal obligations or fulfilling the account services.

10. Children's privacy and legal purchase age

Singular does not wish to collect personal information from anyone under the age of twenty (20).

11. Cookies

We use cookies on our website. Please see our separate policy for cookies, which you can find on our website.

12. Modifications

Singular reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.

Last date for modification: October 2025.